Dynamics CRM 2016 Solution: Flexibility in adding your existing entity!
Dynamics CRM 2016 comes with enhancement to the solution mechanism. The most favourite part of it is the patching and cloning, for more information about this, you can see Magnetism Team blog’s here....
View ArticleExtending CRM Online Trial Without Support Ticket
I recently found out that there is a way to extend the Dynamics CRM trial instance for another 30 days without the need of logging a support ticket. On your Office 365 Admin Portal...
View ArticleWorkaround for XrmToolBox (v1.2016.2.28) Connecting to CRM Online with...
XrmToolBox by Tanguy Touzard is my go to tool for lots of Dynamics CRM related productivity. It comes with lots of plugins that is an accumulative effort of the Dynamics CRM community. Recently I’m...
View ArticleCRM Online: Service Health Per Instance
This is a quick post. As recently I just registered for a new CRM Online trial instance for customer demo. I just noticed that there is a new tab called “Service Health” under the CRM Online Admin...
View ArticleJson2csharp Converter
With the recent updates of Web API in Dynamics CRM 2016 it seems like this RESTful API will be the future of Dynamics CRM API. One of the drawback of REST API is the absence of the service client...
View ArticleCRM Online diagnostic with SaRA (Support and Recovery Assistant)
The CRM Support team recently released a new tool to diagnose Dynamics CRM Online connectivity issue. The initial CRM Online scenario is for CRM Outlook Client configuration issues. This diagnostic...
View ArticleDynamics CRM Online 2016 Update 1 is Up!
I just recently spun up a new trial instance for practice purpose and noticed a slight difference on the notification bar. Out of curiosity I checked the CRM version, and… My new trial instance is...
View ArticleGotcha Working with Dynamics CRM Web API: Grammar..
Microsoft has suggested developers to start using the new Web API to develop new custom development. As they are planning to deprecate the 2011 endpoints sometime after CRM version 9 (We are on version...
View ArticleRibbon Workbench 2016 beta on XrmToolBox
I just recently re-opened my XrmToolBox to do some Sitemap modification and found out some new plugins are available on the XrmToolBox plugin store. One of it is Ribbon Workbench 2016 beta by Scott...
View ArticleCRM Ideas, Let your ideas listened
Microsoft just announced CRM Ideas portal: https://crmideas.dynamics.com/ideas/. Previously the way we submit our feedback/ideas is through Microsoft Connect:...
View ArticleCRM Chat Bot: Part 1 – Getting Started with Microsoft Bot Framework
Microsoft quite recently announced the Microsoft Bot Framework on Build Conference 2016. Below is the overview of the vision of Bot Framework from Microsoft: The Microsoft Bot Framework provides...
View ArticleCRM Chat Bot: Part 2 – Microsoft Bot Framework Development Concept
In the Part 1 of this series we have explored on how to configure the development environment and run the Bot Framework template to get the “Hello World” kind of reply from the Bot. Now in this part, I...
View ArticleCRM Chat Bot: Part 3 – Development Deep Dive + Integration To Dynamics CRM
In the part 2 of the series, we have discussed on the concept of how the Bot Framework library is used to assist us building conversational bot. As promised in the previous post, I’m going to share the...
View ArticleCRM Chat Bot: Part 4 – Deployment & Action!
In the previous part of this series, we have seen the sample implementation and how the code is running against a CRM Online instance. In this post I will show on how to deploy the chat bot to the...
View ArticleWhen Case Routing is not Working, Check the Team Security Role
Recently I worked on a demo to showcase Dynamics 365 Service (case management) capability. One of the feature that I would like to show is the case routing functionality. I’ve created a simple rule,...
View ArticleDynamics 365 (On-Premises) Is Released
It seems the wait is over for CRM On-Premise customers to get the latest update of Dynamics 365 (Re-branding seems to cause confusions to some of us). Download link:...
View ArticleEditing Sitemap in Dynamics 365
Prior to the release of Dynamics 365, we are helped a lot by XrmToolbox to edit the sitemap without the need of editing the sitemap XML manually. However, with the release of Dynamics 365, it seems the...
View ArticleGotchas on Dynamics 365 Outlook App Deployment
Microsoft Dynamics 365 has a shiny new Outlook App. In this post, I won’t discuss the functionality of this Outlook App (for the information about functionality, please use the following article:...
View ArticleiOS Outlook Add-ins is now available!
Last week I posted my gotcha around Dynamics 365 Outlook App. This weekend I noticed a notification on my phone to update the Outlook app to the latest version. What surprises me is the availability of...
View ArticleLesson Learned from PSA Deployment
Currently I’m in a project where our team is going to roll out Dynamics 365 Project Service Automation for one of our customers. Throughout the project, we’ve learned a lot about this new cool kid on...
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